Please read these terms carefully, and print and keep a copy of them for your reference. This Disclaimer and information within apply to my Facebook Lake Side Natural Healing Page, Instagram and Twitter Pages.
About Lake Side Natural Healing
This website is owned and operated by:
Silvana Evans, Willow Cottage, 14 Mill Farm Drive, Newmillerdam, Wakefield
West Yorkshire. WF2 6QP
If you need to contact me, please e-mail firstname.lastname@example.org
Please only use these for genuine enquiries
Making a contract with Silvana at Lake Side Natural Healing
When you book a course or treatment session with Silvana, by phone, Internet or in person, you are making an offer to buy her services. She will send you an e-mail to confirm that she has received your booking and request a deposit (see below). A deposit of 20% of the total course or treatment fee is payable on booking. The remainder is payable when you come to the course or treatment. This is negotiable if you wish to pay in instalments: please contact me to discuss this option. Payment can be made by cheque to Silvana Evans or by cash in person.
Silvana Evans at Lake Side Natural Healing reserves the right to change courses, fees and offers without prior notice.
Students are not permitted to use cameras or recording equipment during the courses.
Cancellation and refunds
If you cancel a booked course or treatment session, the following penalties will apply:
Up to 1 week beforehand: half of your deposit will be returned as a refund.
Less than 1 week beforehand: your deposit will not be returned.
If you need to change the date of your booking for a genuine reason, please contact Silvana as soon as possible to discuss it. She will do her best to arrange an alternative date with you, but She reserves the right to impose the penalties if none of her available dates suit you.
If Silvana at Lake Side Natural Healing has to cancel a course for any reason, She will negotiate an alternative date. If for any reason this is unacceptable to you, She will refund your deposit within 28 days. She will only cancel a course in exceptional circumstances and if at all possible will give 48 hours’ notice.
Fees will not be refunded if a course is cancelled or interrupted due to circumstances beyond Silvana’s control.
In the event of any student behaving improperly, they will be asked to leave the course immediately and no monies will be refunded.
Please note that paying for and attending a course does not automatically guarantee the awarding of a certificate: the student will be assessed for competence, and will only be awarded a certificate on satisfactory performance. Students who do not reach this standard will be invited to resit the course free of charge within 1 month of the original date: after this the normal charge will apply.
Changes to these terms
These terms are of 14th February 2020.
These terms apply to your booking. We may change our terms and conditions at any time, so please do not assume that the same terms will apply to future bookings.
In order to comply with the new Data Protection guidelines (May 2018) I need to provide you with the following information about your records:
- My identity: Mrs Silvana Evans, owner of Lake Side Natural Healing
- How I will collect information: Directly from my students and clients, mostly through the forms filled in on registering, What information I will be collecting: Personal details including contact information, age, health concerns, records of previous treatments, previous therapy experience in the case of students, and personal preferences. I will also need to obtain your consent to me keeping your details from May 2018.
- How I intend to use your information: In order to comply with my insurance requirements and to provide you with the best possible training and client care. In some cases, I may use it to contact you about upcoming courses or new treatments which I feel might interest you. (you can contact me and ask not to be contacted if you wish.)
- How long I keep your data for: There is an insurance requirement to keep data for 7 years, so once 7 years have passed since you came to me for training or treatment, I will destroy it. In the case of paper records, they will be shredded, those on the computer will be deleted using professional advice to ensure they can no longer be accessed.
- Access to records: You are entitled to look at the records I hold for you at any time. Every time you come for a treatment, I will ask you to look at it and update me on any changes. If you are a student, you will need to inform me if you wish to view your information.
- Complaints: If you are unhappy with the way I am processing your details, you have the right to complain to the Information Commissioner’s Office.
The information presented on this site, on my Facebook Page Lake Side Natural Healing, Instagram, Twitter, other media pages, in my courses, or during therapies are not intended as medical advice. The content of this site and my courses are for information purposes only and is not intended to diagnose, prevent, treat or cure any illness. Always consult your doctor before starting any complementary treatment or course. If you are pregnant, or taking medication, or receiving health care treatment for any condition, always consult your physician before trying any complementary or alternative therapy.
Please note that all types and forms of complementary therapies are not intended to replace conventional medical treatment and care. Nor do they replace proper diagnoses and treatment by a qualified medical practitioner. You may be advised by the therapist to consult a medical practitioner either prior to or during a course of therapeutic treatment. Continuation of therapy may depend upon you undertaking this. Complementary therapies are intended to work side by side with conventional treatment where it is required.
No therapist can guarantee specific results. The therapist may give information or guidance for the client to consider that could bring about positive results where the client is motivated to change and in conjunction with proper medical support if required. Although the therapist will be as supportive and helpful as possible in all decision making and change processes, any resulting choices and changes made by the client remain the personal and legal responsibility of the client.
Any review or other matter that could be regarded as a testimonial or endorsement does not constitute a guarantee, warranty, or prediction regarding the outcome of any consultation or sessions. The testimonials on this website represent the individual anecdotal experience of each of individual client. Individual experiences are not a substitute for scientific research.
Links to other websites:
My website and course manuals may contain links to other websites which are provided only as an informational resource, and it should not be implied that we recommend, endorse or approve of any of the content at the linked sites. Lake Side Natural Healing has no responsibility or liability for the content of these websites.
Client consent for the treatment (to be sign on the consultation):
“I give my consent for the treatment and confirm that all the information I have given are correct. I understand that complementary therapist does not diagnose and does not prescribe any medical treatments or medication. The Energy Healing is not to be used as a substitute for medical examination or diagnosis and it’s recommended that I see a physician for any aliments that I might have. I do understand that an Energy Healing is a work on a deep energetic level and sometimes after session I might feel a bit tired or an old emotional issue can come up to a surface for them to be dealt with it. I will come to a session with an open mind and will follow an additional exercises and tools to help me with a healing process. I will treat Silvana Evans with a respect and won’t misbehave in any way or will make her feel uncomfortable. In any case of any kind of abuse or harassment I do understand that Silvana Evans has a right to stop a session and inform a higher authority.”
All client’s details will be kept safe and will not, at any point before, during or after treatment, be shared with a 3rd party. GDPR act from 2018.
Lake Side Natural Healing makes no warranties concerning the accuracy of the information contained on this website or in any course documentation.
Information on this website may not be reproduced without prior consent.
Disclaimer of Liability
Lake Side Natural Healing expressly disclaims all liability for any loss or damage – direct, indirect or consequential – brought about by your use or inability to use this website or information provided on courses for any reason whatsoever (including negligence).
Information Subject to Change
Information on this
website is subject to change without notice.